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                          Technology for All                                                                                                                                                                       Wednesday June 10, 2009 15:17:11

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SOCIAL NETWORKING

How to Use Social Media for Business Applications

Ask IBM, HP, Microsoft, SAP, Verizon, and other tech leaders that have embraced social media models to promote their business interests. Now, leading online businesses like LinkedIn, Salesforce.com, and Skype are coming to take community-building campaigns to the next level. IBM has just introduced a social networking platform for its global partners.

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In addition, Skype announced plans to integrate its voice and video service with LotusLive collaborative services to create a seamless communications experience. This level of integration can allow LotusLive customers to have the convenience of being able to call Skype contacts from within their LotusLive contacts. 

IBM says that the latest version of Lotus Connections takes popular features from consumer social networking sites and puts them to work for business. A new personal "posting wall" and micro-blogging capabilities will make it easy for people to quickly share short, yet critical pieces of information.

Based on customer demand, IBM decided to add a new wiki service to Lotus Connections. Wikis are Web pages that quickly and easily allow people to create and modify content in real-time. 

IBM's Institute for Business Value predicts one billion mobile Web users by 2011 and a significant shift in the way the majority of people will interact with the Web over the next decade.  

Addressing that market opportunity, IBM and Research In Motion (RIM) have decided to bring new advanced social software features to BlackBerry smartphone business users worldwide. The new features will help BlackBerry smartphone users find expertise, form teams, share information and stay in touch in real-time, making them more effective and productive.

Now IBM informs that it recently held an online idea exchange with 1,100 global partners to brainstorm new ways to grow profitability and develop skills. One of the leading ideas from that session called for a Web 2.0 approach to help IBM's partners improve collaboration with each other and establish new relationships across global markets. 

IBM is responding with PartnerWorld Communities, bringing together social computing technologies and online community building tools to connect more than 100,000 partners worldwide on emerging business opportunities such as analytics, cloud computing, green IT, and economic stimulus projects. The new online forum aims to facilitate partner to partner relationships and enable joint go-to-market planning. 

The company is also offering education tools including more than 60 online classes, webcasts, and global in-person events on topics such as building a smarter planet and stimulus opportunities, creating dynamic infrastructures, selling to the midmarket, and selling to the CFO (chief financial officer). 

Based on Lotus Connections, IBM's enterprise networking and collaboration technology, PartnerWorld Communities enables members to collaborate through a secure network that connects people around a focused task or goal. They can use blogs, forums, private teaming spaces for solution design and market planning activities, social bookmarking, and RSS feeds for real-time access to key topics of interest. 

More information on IBM PartnerWorld for its business partners is available at http://www.ibm.com/partnerworld.

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Photo courtesy: IBM


Other features in My Techbox Online Market Intelligence Series:

Now Coming: Social Mobiles
Games Your Mobiles Play
Techs that Take Care of Your Health

4 Technologies Getting Ready to Deliver
5 Apps that Make iPhone More Appealing
10 Things You Must Know about BlackBerry


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